Terms of Service

City Lights Beauty Agency

Terms of Service

Last Updated: October 27, 2024

Welcome to City Lights Beauty Agency! These Terms of Service ("Terms") outline the rules and regulations for using our website and services. By accessing or using our website, services, or purchasing any products, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please discontinue use of our website and services.

1. Acceptance of Terms

By using our website or engaging our services, you acknowledge that you have read, understood, and agree to these Terms and any applicable laws. These Terms constitute a legally binding agreement between you ("User") and City Lights Beauty Agency ("Agency," "we," "us," or "our"). Additional terms may apply to specific products, services, or promotions, and will be provided at the time of purchase or booking.

2. Eligibility - To use our services, you must be at least 18 years of age or have the consent of a legal guardian. By accessing our website and services, you represent and warrant that you meet this eligibility requirement. We reserve the right to request proof of age or guardian consent at any time.

3. User Account and Information Accuracy - Account Creation: Users may be required to create an account to access certain services. It is your responsibility to provide accurate, complete, and current information.Information Accuracy: You agree to provide accurate, current, and complete information for all bookings, purchases, and forms. Any false information or failure to update your information may lead to account suspension or termination.

4. Booking and Purchases - Payment Terms: All bookings for coaching sessions, beauty services, and product purchases require payment as per our billing terms at the time of booking. Payment may be required upfront, and all sales are final and non-refundable, except as specified in a written agreement or policy. Non-Refundable Retainer: For bookings, a non-refundable retainer is required to secure your reservation, with the remaining balance due 7 days before service date for non-weddings and 30 days before service date for weddings. Late Cancellations and Fees: Cancellations made within 30 days may incur additional fees, as stated in our Cancellation Policy.

5. Intellectual Property Rights - All content, including but not limited to text, graphics, logos, images, software, and trademarks, on this website is owned by City Lights Beauty Agency or licensed to us. It is protected by U.S. intellectual property laws and international treaties. Unauthorized use, reproduction, distribution, or modification of our content is strictly prohibited. Violators may be subject to legal action under the Digital Millennium Copyright Act (DMCA) and other applicable intellectual property laws.

6. User Conduct - You agree not to engage in the following prohibited activities:

Violating any applicable local, state, national, or international law, including Florida state law.Interfering with the security of our website, or using our website or services for any illegal or unauthorized purpose.Impersonating another person or entity, or misrepresenting your affiliation with a person or entity.Attempting to disrupt our website’s functionality or access, including by introducing viruses, malware, or any harmful code.

Any violation of these terms may lead to immediate termination of your account and services.

7. Privacy and Data Security - Privacy Policy: Your use of our website and services is also governed by ourPrivacyPolicy, which explains how we collect, use, and protect your personal information. By using our services, you consent to the practices described in our Privacy Policy.Data Security: We take reasonable measures to secure and protect any data you provide. However, we do not guarantee absolute security, and you acknowledge that you are responsible for safeguarding any login or account information. We are not liable for unauthorized access to your account resulting from your failure to safeguard your information.

8. Termination of Services - We reserve the right to suspend or terminate your account or access to our services at any time and without prior notice for reasons including, but not limited to: Violation of these Terms.Fraudulent, deceptive, or illegal activities.Any conduct that, in our sole discretion, is deemed harmful or disruptive to our operations, website, or other users. Upon termination, all provisions that by their nature should survive termination shall continue in full force, including intellectual property rights, indemnification, and limitations of liability.

9. Limitation of Liability - To the fullest extent permitted by applicable law, including the Florida Statutes, City Lights Beauty Agency and its affiliates, officers, employees, or agents shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of or related to your use of our website and services. This includes, but is not limited to, damages for lost profits, business interruption, personal injury, or any other damage arising from your use or inability to use our services.

10. Indemnification - You agree to indemnify, defend, and hold harmless City Lights Beauty Agency and its affiliates, officers, employees, and agents from any claims, liabilities, damages, losses, and expenses, including legal fees, arising from: Your violation of these Terms.Your use or misuse of our website and services.Any breach of your representations and warranties as outlined in these Terms.

11. Changes to Terms - We reserve the right to modify these Terms at any time, and any changes will be posted on this page with an updated "Last Updated" date. It is your responsibility to review these Terms periodically. Your continued use of our website and services following the posting of any modifications constitutes acceptance of those changes.

12. Governing Law and Dispute Resolution - Governing Law: These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions.Dispute Resolution: Any dispute arising out of or relating to these Terms shall be resolved through binding arbitration in [specify county in Florida], in accordance with the rules of the American Arbitration Association. You agree to waive any right to participate in a class action lawsuit or class-wide arbitration.

13. Disclaimer of Warranties - City Lights Beauty Agency provides its services "as is" without any warranties, express or implied. We make no guarantees that our website or services will be uninterrupted, error-free, or secure. We disclaim any and all warranties to the maximum extent permitted by law, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

14. Severability - If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will remain in full force and effect.

15. Contact Information - If you have any questions about these Terms or need further assistance, please contact us at:

Email: [email protected]

Thank you for choosing City Lights Beauty Agency. We look forward to providing you with exceptional services.

Privacy Policy: Data Security

1. Data Security Commitment - City Lights Beauty Agency ("we," "us," or "our") is committed to protecting the privacy and security of our users’ personal information. We employ various administrative, technical, and physical safeguards to ensure data integrity and to protect against unauthorized access, disclosure, alteration, or destruction of personal data.

2. Compliance with Applicable Laws - Our data security practices adhere to relevant laws, including the Florida Information Protection Act (FIPA) and Section 5 of the Federal Trade Commission Act (FTC Act), which governs data security and privacy standards. We also comply with Consumer Privacy Laws applicable within the U.S. and any future adjustments in data protection regulations that may impact our practices.

3. Security Measures and Practices - To ensure that your data is secure, we utilize the following security measures:

Encryption: All sensitive information, including payment data and personal details, is encrypted in transit usingSecure Sockets Layer (SSL)technology or other industry-standard encryption methods to prevent interception during transmission.Access Controls: Access to personal data is restricted to authorized personnel only and is controlled through password-protected systems and role-based access controls.Regular Security Audits: We conduct routine security audits and vulnerability assessments to identify and address potential security risks.Data Minimization: We only collect and retain personal data necessary for providing our services. Personal data is retained only as long as it is needed for operational, legal, or compliance purposes, after which it is securely deleted or anonymized.User Authentication: We require secure login credentials and encourage users to use strong passwords. Multi-factor authentication (MFA) may be implemented for added security.

4. Data Storage and Retention - We securely store data on servers managed by trusted third-party providers. These providers comply with industry-standard security certifications and have contractual obligations to safeguard your data. Personal data is retained only for as long as necessary for business or legal purposes, and we periodically review and securely delete data that is no longer needed.

5. User Rights and Control - You have the right to request access to, correction, or deletion of your personal information. For requests related to data access, correction, or deletion, contact us at [email protected] - We will verify your identity and respond within a reasonable timeframe, as required by applicable laws.

6. Data Breach Notification - In the event of a data breach, we will promptly notify affected users in compliance with FIPA and U.S. federal data breach notification laws We will provide information about the nature of the breach, the types of data involved, and the measures we are taking to mitigate harm. If applicable, we may also notify the Florida Department of Legal Affairs and any other relevant authorities.

7. Third-Party Services and Data Transfers - Our website and services may include links to third-party sites or services. We do not control the data security practices of third parties. We encourage you to review the privacy policies of any third-party services you engage with. We do not share personal data with third parties for their independent marketing purposes unless we have received your explicit consent.

8. Children's Privacy - Our services are not directed at children under the age of 18, and we do not knowingly collect or store personal data from children under 18 without parental consent. If we become aware of any personal data collected from a child under 18, we will promptly delete it from our records.

9. Updates to This Policy - We may update our Data Security and Privacy practices as necessary to reflect changes in technology, legal requirements, or our business operations. Users will be notified of any significant changes to this policy. We encourage you to periodically review our privacy practices to stay informed.

10. Contact Information -For questions regarding our data security practices, or if you suspect any data misuse or breach, please contact us immediately:

Email: [email protected]

By using our website and services, you acknowledge and consent to our data security practices as outlined in this policy.

This section provides detailed protections for user data while clarifying compliance with U.S. and Florida data privacy laws, adding a layer of transparency and trustworthiness for users.