Terms of Service

City Lights Beauty + Experiential Agency LLC
Effective Date: September 17, 2025

Welcome to City Lights Beauty + Experiential Agency LLC (“CLBA,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your use of our websites, booking platforms, CRM portals, digital products, and all related services (collectively, “Services”). By accessing or using our Services, you agree to be bound by these Terms.

If you do not agree, you must discontinue use immediately.

1. Eligibility

You must be 18 years or older to use our Services.

If you are under 18, you may only use our Services with the consent of a legal guardian.

We reserve the right to request proof of age or guardian consent at any time.

2. User Accounts & Information Accuracy

To access certain Services, you may be required to create an account.

You agree to provide accurate, current, and complete information at all times.

You are responsible for maintaining the confidentiality of your login details and all activity under your account.

CLBA is not responsible for unauthorized account use due to your failure to safeguard access credentials.

3. Bookings, Purchases & Payments

All bookings, digital products, and service purchases are governed by our Agency Policies (non-refundable retainers, cancellations, and rescheduling terms).

All payments are final and strictly non-refundable unless otherwise required by law.

Failure to make timely payments may result in suspension of Services, cancellation of bookings, and/or referral to collections with additional costs.

By submitting payment, you authorize us to charge your selected payment method and agree to the applicable billing terms.

4. Intellectual Property Rights

All content on our websites and Services—including text, graphics, logos, images, videos, software, trademarks, and digital downloads—is the exclusive property of CLBA or licensed third parties.

You are granted a limited, revocable license to view and use our content for personal, non-commercial purposes only.

Unauthorized reproduction, distribution, resale, modification, or use of our intellectual property is strictly prohibited.

Violators may face legal action under the Digital Millennium Copyright Act (DMCA) and other applicable laws.

5. User Conduct

You agree not to:

Violate any applicable local, state, national, or international law.

Misrepresent your identity or affiliation with another person or entity.

Upload or transmit viruses, malware, or harmful code.

Interfere with or disrupt our websites, booking platforms, or CRM systems.

Attempt to reverse engineer, copy, or resell any part of our Services.

Violation of these rules may result in immediate termination of your account, cancellation of bookings, and potential legal action.

6. Privacy & Data Security

Your use of our Services is governed by our Privacy Policy.

We take reasonable administrative, technical, and physical safeguards to protect your data.

However, no system is 100% secure. By using our Services, you acknowledge that you are responsible for safeguarding your own devices, credentials, and internet access.

CLBA is not liable for breaches caused by third-party service providers, vendors, or user negligence.

7. Termination of Services

We may suspend or terminate your account or access to Services without notice if:

You violate these Terms or any Agency Policy.

You engage in fraud, abuse, or illegal activity.

Your conduct disrupts CLBA operations or negatively impacts clients, contractors, or staff.

Termination does not release you from payment obligations or legal liability.

8. Limitation of Liability

To the maximum extent permitted by Florida law:

CLBA, its officers, contractors, and affiliates are not liable for any indirect, incidental, or consequential damages, including but not limited to lost profits, lost bookings, reputational harm, personal injury, or property damage.

Total liability for any claim shall not exceed the amount paid by you to CLBA in the twelve (12) months preceding the claim.

9. Indemnification

You agree to indemnify, defend, and hold harmless CLBA, its officers, employees, and contractors from and against any claims, damages, liabilities, or expenses (including attorneys’ fees) arising out of:

Your breach of these Terms.

Your use or misuse of our Services.

Any third-party claim related to your actions, bookings, or representations.

10. Dispute Resolution

These Terms are governed by the laws of the State of Florida.

All disputes shall be resolved by binding arbitration in Hillsborough County, Florida, under the rules of the American Arbitration Association.

You waive any right to participate in a class action lawsuit or collective arbitration.

11. Disclaimer of Warranties

Our Services are provided “as is” and “as available” without warranties of any kind.

We make no guarantees that our Services will be uninterrupted, error-free, or secure.

To the fullest extent permitted by law, we disclaim all implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

12. Severability

If any part of these Terms is found to be unenforceable, the remainder will remain valid and enforceable.

13. Modifications to Terms

We may update these Terms at any time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of our Services after changes indicates acceptance.

14. Contact Information

City Lights Beauty + Experiential Agency LLC
Email: [email protected]
Phone: 813-945-6386
Website: www.citylightsmakeup.com

Mailing Address: 7901 4th St N STE 300 St. Petersburg, FL 33702